Services
End-to-end support for modern building administration.
From platform setup to ongoing optimization, SESM Technology Group delivers TowerDesk as a complete service — software, implementation, and partnership.
What we offer
Services designed around how buildings actually run
Whether you manage a single commercial block or a growing portfolio, we provide the platform and expertise to digitize your operations without disrupting day-to-day work.
Building Management Platform
TowerDesk centralizes buildings, units, clients, leases, invoices, maintenance, and reporting in one secure workspace per organization.
Implementation & Onboarding
We configure your workspace, set up buildings and users, and guide your team through a structured rollout so you go live with confidence.
Data Migration
Move from spreadsheets or legacy systems with structured imports for clients, leases, units, and historical records where applicable.
Training & Change Management
Hands-on sessions for admins and staff ensure your team understands workflows for billing, leases, maintenance, and day-to-day operations.
Custom Integrations
Connect TowerDesk with your existing tools through APIs and tailored workflows for accounting, notifications, and reporting needs.
Support & Maintenance
Responsive support, product updates, and proactive maintenance keep your environment stable as your portfolio and team grow.
Platform capabilities
Everything your team needs in one workspace
TowerDesk modules work together so data entered once flows through leases, billing, maintenance, and reporting — reducing errors and saving time.
Multi-Building Management
Oversee multiple properties from a single dashboard with occupancy, units, and operational visibility.
Client & Lease Management
Manage client profiles, lease agreements, and rental schedules with complete visibility and automation.
Invoice & Payment Tracking
Generate invoices, track payments, manage arrears, and produce financial reports with automatic reminders.
Maintenance & Requests
Log maintenance requests, assign tasks to staff, and track resolution timelines across your portfolio.
Analytics & Reporting
Monitor rent collection, occupancy rates, and operational performance with real-time dashboards and exports.
Who we serve
Built for operators across the property lifecycle
Property managers
Daily control over tenants, leases, collections, and maintenance across one or many buildings.
Real estate companies
Portfolio-wide visibility, standardized workflows, and reporting for leadership and finance teams.
Facility teams
Structured maintenance tracking, staff assignments, and audit trails for operational accountability.
Get started today
Let's set up your building operations.
Talk to us about implementation, training, and how TowerDesk can fit your portfolio.